Dear Valued Stakeholders,
It is our privilege to welcome you to Friends Capital Services Limited (FCSL), a pioneering non-banking financial company (NBFC) dedicated to fostering entrepreneurship and promoting financial inclusion leading to sustainable livelihoods among the underserved communities of India, particularly women.
Our journey began with a vision to create a world where financial empowerment is not a privilege but a reality for all. Over the years, we have steadfastly upheld our core values of integrity, consistent improvement, humility and hunger to learn, innovate and grow. These values have been the guiding principles that have shaped our growth and success.
Our commitment to responsible lending practices has earned us the trust and loyalty of our customers, with over 75 percent of them being repeat customers. This unwavering trust is a testament to our dedication to creating long-lasting relationships built on transparency and accountability. We take immense pride in our exceptional repayment rate of 99 percent, reflecting the efficacy of our lending processes and the financial discipline instilled in our customers.
We embrace innovation as a driving force behind our success. Our cutting-edge technology infrastructure, including our state-of-the-art Loan Origination System (LOS) and Loan Management System (LMS), ensures seamless and efficient operations. We take pride in being a completely cashless organization, with loan disbursements occurring through secure channels like RTGS and NEFT, safeguarding the interests of our customers and stakeholders.
As we look ahead, we are driven by a relentless pursuit of excellence and a determination to expand our reach to new horizons. Our future plans include product diversification, venturing into individual lending, and exploring opportunities in neighboring states, all while maintaining our steadfast commitment to responsible lending practices and sustainable growth.
Mr. Sanjeev Singh & CA. Gourav Sirohi